Hello. When doing the normal maintenance window, I discovered that for a batch of about 250 users, there were issues with how their usernames were stored.
For about 250 users, their names were stored with a space after the username, probably from mobile keyboards where those spaces are added without user knowledge. This would have allowed initial login, but would have prevented subsequent login. Those spaces have been removed.
For an additional 10 groups of users, from very early in AMS’s history, their usernames were not unique. If your username was one of:
Adamthehedgehog
Dasher_Tails
Deiongreenaway
hyper
mr_den1999
retuned2
Rider_09
samichedgehog
santiago
Tails
… or identical with different cases, you were affected. This prevented various tools from working. You should now be able to log in using your email and change your username. If not, get in touch with Sonata via our mas.to account.
For about 250 users, their names were stored with a space after the username, probably from mobile keyboards where those spaces are added without user knowledge. This would have allowed initial login, but would have prevented subsequent login. Those spaces have been removed.
For an additional 10 groups of users, from very early in AMS’s history, their usernames were not unique. If your username was one of:
Adamthehedgehog
Dasher_Tails
Deiongreenaway
hyper
mr_den1999
retuned2
Rider_09
samichedgehog
santiago
Tails
… or identical with different cases, you were affected. This prevented various tools from working. You should now be able to log in using your email and change your username. If not, get in touch with Sonata via our mas.to account.